Role: Unreal Engine 4 Support Technician

Company: Epic Games (Contract) [2014-2017]

Engine: Unreal Engine 4

Responsibilities:

  • Developed technical documentation and solutions for UE4, resolving complex user queries across multiple platforms while maintaining system reliability through JIRA tracking.

  • Delivered expert training through live streams on UE4 features, focusing on landscapes, materials, and post-processing systems.

  • Presented technical insights at ECGC on VR Forward Renderer implementation, advancing industry knowledge and best practices.

  • Contributed to game development through playtesting of major titles including Fortnite and Paragon, providing critical feedback for improvements.

  • Represented Epic Games at GDC as technical expert, providing hands-on support and advancing Unreal Engine adoption among developers.

During my tenure at Epic, I leveraged my expertise gained from working with Unreal Engine 4 to contribute to Epic's Weekly Live Training events. The following list includes the livestreams in which I participated, aimed at guiding beginners in developing a deeper understanding of the engine's features and tools.

Getting Started with Landscapes in Ue4 | Epic Games Live Training

“In this video, Andrew Hurley will show you how to start a new landscape and then he'll walk through the myriad of tools at your disposal. While going through the basics, you can expect to hear a lot of cool tips and tricks to getting more quality out of your scenes. If you're just getting started with landscape editing or if you are an old pro who is looking for some new techniques, this is the stream for you!”

Getting Started with Landscape Materials | Epic Games Live Training

“Andrew Hurley is back and ready to continue exploring landscape development in this follow-up to his Getting Started with Landscapes guide. As he builds his materials and places foliage, you can expect to hear a lot of sage advice on developing for all kinds of projects, big and small. If you're interested in getting started with landscape materials and foliage or just want a quick refresh, this is the stream for you!”

Getting Started with World Composition | Epic Games Live Training

“World Composition is a fantastic tool for handling multiple landscapes, managing massive levels or working on a team of level designers. By popular demand, Andrew Hurley is back after his landscape livestream to explain how to set up and use your own world browser! Join Andrew as he walks you through the ins-and-outs of building large scale landscapes with UE4.”

Getting Started with Post Processing | Epic Games Live Training

“Post process effects enable artists and designers to influence the overall look and feel of their project. Andrew discusses a handful of techniques and built-in tools, such as the Depth of Field visualizer and Bloom, that you can use to put those nice touches to work for you!”